Terms of Service

1. Membership & Accounts

• Eligibility. You must be at least 18 years old to open an account. A parent or guardian may register a minor for junior programs and assume responsibility for that minor's participation.
• Accurate information. You agree to provide true, current, and complete information when registering, and to keep it updated.
• Account responsibility. You are responsible for all activity under your account and for keeping your login secure. Notify us immediately of any unauthorized use.
• Tiers. Memberships are offered in tiers (All-Access, Court Play, Off-Peak, and others we may introduce). Each tier's benefits, pricing, and access windows are described on our Memberships page and are subject to availability.

2. Court Bookings, Clinics & Leagues

• Bookings are made through our site, app, or front desk and are confirmed upon payment or membership verification where applicable.
• Court time is held for the reserved slot only. Late arrivals forfeit the unused portion of the slot.
• Cancellation and rescheduling windows are published with each booking type. Failure to cancel within the window may result in forfeiture of the fee or a court-credit deduction.
• Clinics, leagues, and tournaments have their own registration terms shown at sign-up; those terms are incorporated here by reference.

3. SMS Messaging Terms (TCPA / A2P 10DLC)

By checking the SMS consent box on any Padeland form, you agree to the following terms governing text messages, as required by the Telephone Consumer Protection Act and the A2P 10DLC program:

• Voluntary consent. Consent to receive texts is not a condition of any purchase, membership, or booking.
• Content. Messages may include Club Perks, court availability, event invitations, league updates, and promotional offers.
• Frequency. Up to approximately 6 messages per month.
• Costs. Message and data rates may apply per your carrier plan.
• Opt out. Reply STOP to any message to unsubscribe from all future SMS. Reply HELP for support. Opting out does not affect your account or bookings.
• Shared with providers. Your mobile number and consent record are shared with our CRM and messaging provider to deliver texts and manage your preferences, as described in our Privacy Policy.
• No liability for carriers. Mobile carriers are not responsible for delayed or undelivered messages.

4. Events & Private Bookings

Private events, parties, and corporate bookings are governed by a separate event agreement or quote provided at booking. The deposit, cancellation, and headcount terms in that agreement control. Where an event agreement is silent, these Terms apply.

5. Payments, Fees & Refunds

• All fees are quoted in U.S. dollars and are due at the time of booking or enrollment.
• Membership dues are billed on the schedule selected at sign-up (monthly, seasonal, or annual) until you cancel in accordance with the cancellation terms for your tier.
• Refunds, credits, and make-up policies are published with each service. Unless otherwise stated, paid services are non-refundable but may be rescheduled within the published window.
• We may change pricing with reasonable notice. Price changes do not retroactively affect already-paid services or active membership terms.

6. Conduct & Club Rules

While on our courts, in our spaces, or using our digital services, you agree to:

• Treat staff and other members with respect; harassment of any kind is prohibited.
• Follow posted court rules, equipment guidelines, and safety instructions.
• Not misuse, damage, or remove club property.
• Not use our platforms to transmit unlawful, harmful, or abusive content.
• Comply with all reasonable directions from Padeland staff.

We may suspend or terminate access for conduct that violates these Terms or is harmful to the club, staff, or other members.

7. Assumption of Risk & Release

Padel, pickleball, wellness facilities (including sauna and cold plunge), and related activities carry inherent risks of injury. By participating, you acknowledge these risks, assume full responsibility, and release Padeland, its owners, operators, and staff from claims arising from ordinary negligence in connection with your participation. You are encouraged to consult a physician before beginning any physical program.

8. Third-Party Services

Our court scheduling and booking are supported by a third-party platform whose terms apply to your use of that platform. We integrate with that provider to sync your membership and bookings; we are not responsible for the provider's separate terms, outages, or data practices beyond our integration.

9. Intellectual Property

All content on our site and app — including text, graphics, logos, photography, and software — is owned by or licensed to Padeland and protected by intellectual property laws. You may not copy, reproduce, or redistribute it without our written permission, except to use our services as intended.

10. Disclaimers & Limitation of Liability

Our services are provided “as is” and “as available.” To the fullest extent permitted by law, Padeland is not liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits or data, arising from your use of our services. Our total liability for any claim is limited to the amount you paid us for the service giving rise to the claim in the preceding 12 months.

11. Governing Law & Disputes

These Terms are governed by the laws of the State of Arizona, without regard to its conflict-of-laws principles. Any dispute arising from these Terms or our services will be resolved in the state or federal courts located in Maricopa County, Arizona, and you consent to the exclusive jurisdiction of those courts.

12. Changes to These Terms

We may revise these Terms from time to time. Material changes will be posted on this page with a revised “Last updated” date. Your continued use of our services after a change means you accept the updated Terms.

13. Contact

Questions about these Terms? Reach us at the front desk or by mail at 1 W Chandler Blvd, Chandler, AZ 85225, or through the contact options on our Visit page.